Job Description
Burn is seeking a Carbon Educator who will be responsible for educating, training, and supporting clients on carbon projects and Ecoa products. The role ensures that clients fully understand key carbon concepts, product usage, and their role in the project. Duties and responsibilities: Educate clients about the carbon project and its objectives. Clearly explain: Carbon subsidy Carbon credits and client consent Product features and benefits Train clients on: Proper product usage Maintenance best practices Inform clients about: Warranty period Warranty process and procedures Assess and confirm client understanding through questions and demonstrations. Raise awareness about the importance of client participation in the carbon project. Record client interactions and report relevant insights. Skills and Experience: Must hold, at minimum, a Bachelor's degree (or equivalent) in training, education, or teaching, with a solid understanding of carbon markets. Must be at least 20 years old. Ability to provide clients with customer service contact information Knowledge of carbon concepts (carbon credits, carbon subsidies) Strong training and knowledge transfer skills Mastery of educational and instructional communication techniques Good understanding of product features, usage, and maintenance Data collection and reporting skills Client follow-up and monitoring abilities Excellent communication skills Strong teaching and simplification abilities (ability to explain complex ideas in simple terms) Empathy and patience towards clients Ability to assess and confirm client understanding Strong sense of responsibility and social impact awareness Adaptability (field conditions and diverse client profiles) Ability to troubleshoot simple product-related issues Post-installation follow-up Teamwork and collaboration Languages: French (mandatory) Local languages (Lingala, Swahili, Kikongo, and Tshiluba) Please send your CVs in English. Qualified Female Candidates encouraged to Apply BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees). Tags carbon finance communication for development environmental education skills development training of trainers Skills Carbon Markets Training And Education French Client Communication Data Collection The recruiting organization, BURN Manufacturing (BURN), has not specified a closing date for this vacancy or continues to list jobs after their stated closing date. Because such positions may remain open, they are listed here until removed from the recruiting organization's website. Click the button below to verify its current status. More Information and Application Details
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