EC
Responsable de l'Assurance Qualité Expérience Client
Ecobank
Job Description
Here's a thinking process:
1. **Analyze User Input:**
- User wants me to format a raw scraped job description as clean semantic HTML.
- Rules: Use `` for section headers, `
` for paragraphs, `
` for section headers, `- ` for lists. No CSS classes, inline styles, ``, or `
`. Preserve ALL original content word-for-word. No summarizing or rephrasing. If no clear sections, just wrap in ``. Return ONLY HTML, no markdown fences, explanation, or preamble.
2. **Examine the Input Text:**
- The input is a raw HTML table from a job website, containing job details.
- It has a table structure with rows, cells, spans, styles, colors, etc.
- I need to extract the actual job information from this table and reformat it into clean semantic HTML as per rules.
- I must preserve ALL original content word-for-word. That means I can't delete or change any text, but I need to extract it from the table markup and put it into `
`, `
`, ``, `- ` tags as specified.
- I need to remove table structure, inline styles, etc., but keep the text content.
Let me parse the table content mentally and extract the meaningful job info:
Table structure seems to have:
- Date: Septembre 2026
- General info section title: "Informations générales sur le poste"
- Job title: "Responsable de l'Assurance Qualité CX — Filiale"
- Hierarchical reporting: "Directeur CX"
- Location: "Filiale"
- Direct collaborators: "À définir"
- Then a section "ATTENTES DU POSTE" (Expectations of the position) with a lot of text about responsibilities.
- Then "CONTEXTE DU POSTE" (Post context) with more text, including a list of main challenges/axes of work.
- Then "RESPONSABILITÉS PRINCIPALES" (Main Responsibilities) with numbered list of responsibilities.
I need to output this as clean HTML using `
`, `
`, ``, `- `. No styles, no classes.
Key rule: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". This is tricky because I need to format it, but I can't change the text. I'll need to keep exactly the same words, just wrap them in the appropriate tags.
Also: "If text has no clear sections, just wrap paragraphs in
tags". There are clear sections here: ATTENTES DU POSTE, CONTEXTE DU POSTE, RESPONSABILITÉS PRINCIPALES. Plus the general info section.
Let me outline the structure I'll create:
- Maybe start with general info as `
` or headings? The rules say use `
` for section headers like Responsibilities, Qualifications, Requirements, etc. The input has French section titles: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". I should use `` for these.
- The general info (date, job title, reporting, location, collaborators) could be wrapped in `
` tags, or maybe I should create headings for them too? The rules say use `
` for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). The input doesn't have all those exact labels, but I can adapt. I'll use `` for the main sections present: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". For the general info, maybe just `
` or I could create an "About the Role" section? But I must preserve content word-for-word. I think I'll just put the general info as `
` paragraphs, or maybe group them under a heading? The rules say "Use
for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". It's not exhaustive, but I should use `` for section headers that correspond to those categories. The input has "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". I'll use `` for those.
- For the list items under responsibilities, I need to use `- `. The input has lists with bullet points (some with strong text, etc.). I need to extract the text inside `
- ` tags and keep them as `
- ` items. The rule says "Use
- for list items (duties, requirements, qualifications, skills)". The input has lists already, but I need to strip the table markup and reformat.
- Important: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". So I must include every word, including "1.", "2.", etc., and any bold/strong text should be preserved. But the rules also say "No CSS classes, no inline styles, no s, no
tags". I can use `` for bold? The rules don't explicitly forbid `` or ``, but they say "No CSS classes, no inline styles". `` is fine. However, the original has `` inside spans. I'll keep the text content, and if there was bold, I can either keep `` or just the text. To be safe and preserve word-for-word, I'll keep the text as-is, but since I'm wrapping in tags, I might need to decide how to handle ``. The rule says "Preserve ALL original content word-for-word". I think keeping the literal text including any markup that was formatting might be okay, but the output should be clean HTML without inline styles. I'll use `` for bold parts, as it's standard semantic HTML, and it preserves the meaning. But wait, the rule says "do not add, remove, summarise, or rephrase". If I change `` to just text, I'm removing markup but keeping content. If I keep ``, I'm keeping markup. The output format is clean semantic HTML, so `` is fine. I'll use `` for any bold text that was in the original.
Let me re-read the input text carefully and extract all text content. I'll go row by row, but it's a table. I'll mentally parse the meaningful content:
From the table:
- Row: DATE Septembre 2026
- General info title: "Informations générales sur le poste"
- Job title: "Responsable de l'Assurance Qualité CX — Filiale"
- Hierarchical: "Directeur CX"
- Location: "Filiale"
- Direct collaborators: "À définir"
- Then "ATTENTES DU POSTE" section text:
* "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires."
* "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle."
* "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client."
- Then "CONTEXTE DU POSTE" section text:
* "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel."
* "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation."
* "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client."
* "Principaux défis et axes de travail :"
* List items:
- "Référentiel et normes qualité : Définir et améliorer les standards"
- "Contrôle et monitoring : Mesurer les interactions et les performances"
- "Conformité et risques client : Analyser et Identifier les erreurs critiques"
- "Réclamations et causes racines : Comprendre les irritants"
- "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes"
- "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde"
* Some trailing paragraphs with " " and such, but I'll include the text as is, maybe strip the non-breaking spaces or keep them? The rule says word-for-word, so I should keep the text content. I'll be careful.
- Then "RESPONSABILITÉS PRINCIPALES" section:
* Numbered list 1-6 with sub-bullets under each.
* Each has a strong heading and list items.
This is complex. I need to output HTML that represents all this text, using ``, `
`, ``, `- `. No ``, no `
`, no styles.
Let me think about how to structure it. I'll probably need to create a hierarchy:
Maybe start with an `` for "Informations générales sur le poste"? But the rule says use `` for section headers like Responsibilities, etc. I could use `
` for the general info, or maybe I should not force a heading there. The input has "Informations générales sur le poste" as a table header, but it's just a section. I'll treat the job title, company (not present?), location, etc., as introductory paragraphs.
Actually, looking at the input, there's no company name explicitly given in the extracted text I see. The table has "Intitulé du poste", "Rattachement hiérarchique", "Localisation", "Collaborateurs directs". No company name visible. I'll include what's there.
Let me plan the HTML structure:
```html
Septembre 2026
Informations générales sur le poste
Responsable de l'Assurance Qualité CX — Filiale
Directeur CX
Filiale
À définir
```
But the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". I'm not sure if "Informations générales sur le poste" should be an ``. I could use it, but maybe better to just use `
` for intro, and `
` for the main sections: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES".
Let me look at the exact instruction: "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". It's not a strict list of exactly those words, but examples. I'll use `` for the sections that are clearly section headers: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". For the general info, I'll just use `
` or maybe not add a heading.
Now, for the content under each section, I need to wrap paragraphs in `
`, and lists in `
- `.
The "ATTENTES DU POSTE" section has several paragraphs of text. I'll wrap each `
` tag.
The "CONTEXTE DU POSTE" has paragraphs and a list. The list items are in `
- ` tags already in the input, but I need to extract the text and reformat.
The "RESPONSABILITÉS PRINCIPALES" has a numbered list with main headings and sub-lists. I need to handle the nesting. The rules say "Use
- for list items". It doesn't forbid nested lists, so I can use nested `
- ` within `
- `, or I could flatten it. But to preserve content word-for-word, I should keep the structure. I'll use nested `
- `.
Let me carefully extract each piece of text, ignoring the table markup, styles, colors, etc. I'll copy the exact text content.
I need to be very precise. Let me re-read the input text as provided, but I'll parse it mentally.
The input starts with `
`, ``, `` tags inside table cells.
Let me list all text segments in order:
1. "Septembre 2026" (from the date cell)
2. "Informations générales sur le poste" (from the general info header cell)
3. "Responsable de l'Assurance Qualité CX — Filiale" (job title)
4. "Directeur CX" (reporting)
5. "Filiale" (location)
6. "À définir" (direct collaborators)
7. Then the "ATTENTES DU POSTE" section text:
- "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires."
- "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle."
- "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client."
8. Then "CONTEXTE DU POSTE" section:
- "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel."
- "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation."
- "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client."
- "Principaux défis et axes de travail :"
- List items (I'll extract the text from the `- ` paragraphs):
* "Référentiel et normes qualité : Définir et améliorer les standards"
* "Contrôle et monitoring : Mesurer les interactions et les performances"
* "Conformité et risques client : Analyser et Identifier les erreurs critiques"
* "Réclamations et causes racines : Comprendre les irritants"
* "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes"
* "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde"
- Some trailing paragraphs with " " and " " but I'll include the meaningful text. There are paragraphs like " " (just non-breaking spaces or empty). I might skip empty ones or include them as `
`? The rule says word-for-word, but empty text might be considered content. I'll include them as `
` or just `
`? Better to include the exact text. Looking at the input: there are `
` entries. I'll keep them as `
` perhaps, but the rule says no `
`, but `
` is a paragraph with non-breaking space. I'll try to preserve. Actually, the input has many `
`. I'll include them to be word-for-word.
9. Then "RESPONSABILITÉS PRINCIPALES" section:
- Numbered items 1. to 6., each with a strong heading and sub-list of bullet points.
- I'll structure each as a ` - ` containing a `
` with the strong text, then a nested `
- ` for the sub-items.
Now, about preserving "word-for-word": I need to make sure I don't alter any text. I'll copy exactly.
Let me now construct the HTML. I'll avoid any markdown fences. The output should be just HTML tags.
I need to decide how to handle the "—" (em dash) in "Responsable de l'Assurance Qualité CX — Filiale". I'll keep it as is.
Also, the "&" in "Assurance Qualité & Expérience Client" - I'll keep as `&`.
The strong text: in the original, there's `` inside spans. I'll use `` in my HTML to preserve the semantic bold, as it's clean semantic HTML.
Let me draft the HTML step by step.
First, the introductory info. I'll wrap each in `
`:
`
Septembre 2026
`
Then maybe a
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`, or `
`. Preserve ALL original content word-for-word. No summarizing or rephrasing. If no clear sections, just wrap in ``, `
`. Preserve ALL original content word-for-word. No summarizing or rephrasing. If no clear sections, just wrap in `
`. Return ONLY HTML, no markdown fences, explanation, or preamble. 2. **Examine the Input Text:** - The input is a raw HTML table from a job website, containing job details. - It has a table structure with rows, cells, spans, styles, colors, etc. - I need to extract the actual job information from this table and reformat it into clean semantic HTML as per rules. - I must preserve ALL original content word-for-word. That means I can't delete or change any text, but I need to extract it from the table markup and put it into `
`, `
`, ``, `- ` tags as specified.
- I need to remove table structure, inline styles, etc., but keep the text content.
Let me parse the table content mentally and extract the meaningful job info:
Table structure seems to have:
- Date: Septembre 2026
- General info section title: "Informations générales sur le poste"
- Job title: "Responsable de l'Assurance Qualité CX — Filiale"
- Hierarchical reporting: "Directeur CX"
- Location: "Filiale"
- Direct collaborators: "À définir"
- Then a section "ATTENTES DU POSTE" (Expectations of the position) with a lot of text about responsibilities.
- Then "CONTEXTE DU POSTE" (Post context) with more text, including a list of main challenges/axes of work.
- Then "RESPONSABILITÉS PRINCIPALES" (Main Responsibilities) with numbered list of responsibilities.
I need to output this as clean HTML using `
`, `
`, ``, `- `. No styles, no classes.
Key rule: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". This is tricky because I need to format it, but I can't change the text. I'll need to keep exactly the same words, just wrap them in the appropriate tags.
Also: "If text has no clear sections, just wrap paragraphs in
tags". There are clear sections here: ATTENTES DU POSTE, CONTEXTE DU POSTE, RESPONSABILITÉS PRINCIPALES. Plus the general info section.
Let me outline the structure I'll create:
- Maybe start with general info as `
` or headings? The rules say use `
` for section headers like Responsibilities, Qualifications, Requirements, etc. The input has French section titles: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". I should use `` for these.
- The general info (date, job title, reporting, location, collaborators) could be wrapped in `
` tags, or maybe I should create headings for them too? The rules say use `
` for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). The input doesn't have all those exact labels, but I can adapt. I'll use `` for the main sections present: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". For the general info, maybe just `
` or I could create an "About the Role" section? But I must preserve content word-for-word. I think I'll just put the general info as `
` paragraphs, or maybe group them under a heading? The rules say "Use
for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". It's not exhaustive, but I should use `` for section headers that correspond to those categories. The input has "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". I'll use `` for those.
- For the list items under responsibilities, I need to use `- `. The input has lists with bullet points (some with strong text, etc.). I need to extract the text inside `
- ` tags and keep them as `
- ` items. The rule says "Use
- for list items (duties, requirements, qualifications, skills)". The input has lists already, but I need to strip the table markup and reformat.
- Important: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". So I must include every word, including "1.", "2.", etc., and any bold/strong text should be preserved. But the rules also say "No CSS classes, no inline styles, no s, no
tags". I can use `` for bold? The rules don't explicitly forbid `` or ``, but they say "No CSS classes, no inline styles". `` is fine. However, the original has `` inside spans. I'll keep the text content, and if there was bold, I can either keep `` or just the text. To be safe and preserve word-for-word, I'll keep the text as-is, but since I'm wrapping in tags, I might need to decide how to handle ``. The rule says "Preserve ALL original content word-for-word". I think keeping the literal text including any markup that was formatting might be okay, but the output should be clean HTML without inline styles. I'll use `` for bold parts, as it's standard semantic HTML, and it preserves the meaning. But wait, the rule says "do not add, remove, summarise, or rephrase". If I change `` to just text, I'm removing markup but keeping content. If I keep ``, I'm keeping markup. The output format is clean semantic HTML, so `` is fine. I'll use `` for any bold text that was in the original.
Let me re-read the input text carefully and extract all text content. I'll go row by row, but it's a table. I'll mentally parse the meaningful content:
From the table:
- Row: DATE Septembre 2026
- General info title: "Informations générales sur le poste"
- Job title: "Responsable de l'Assurance Qualité CX — Filiale"
- Hierarchical: "Directeur CX"
- Location: "Filiale"
- Direct collaborators: "À définir"
- Then "ATTENTES DU POSTE" section text:
* "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires."
* "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle."
* "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client."
- Then "CONTEXTE DU POSTE" section text:
* "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel."
* "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation."
* "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client."
* "Principaux défis et axes de travail :"
* List items:
- "Référentiel et normes qualité : Définir et améliorer les standards"
- "Contrôle et monitoring : Mesurer les interactions et les performances"
- "Conformité et risques client : Analyser et Identifier les erreurs critiques"
- "Réclamations et causes racines : Comprendre les irritants"
- "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes"
- "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde"
* Some trailing paragraphs with " " and such, but I'll include the text as is, maybe strip the non-breaking spaces or keep them? The rule says word-for-word, so I should keep the text content. I'll be careful.
- Then "RESPONSABILITÉS PRINCIPALES" section:
* Numbered list 1-6 with sub-bullets under each.
* Each has a strong heading and list items.
This is complex. I need to output HTML that represents all this text, using ``, `
`, ``, `- `. No ``, no `
`, no styles.
Let me think about how to structure it. I'll probably need to create a hierarchy:
Maybe start with an `` for "Informations générales sur le poste"? But the rule says use `` for section headers like Responsibilities, etc. I could use `
` for the general info, or maybe I should not force a heading there. The input has "Informations générales sur le poste" as a table header, but it's just a section. I'll treat the job title, company (not present?), location, etc., as introductory paragraphs.
Actually, looking at the input, there's no company name explicitly given in the extracted text I see. The table has "Intitulé du poste", "Rattachement hiérarchique", "Localisation", "Collaborateurs directs". No company name visible. I'll include what's there.
Let me plan the HTML structure:
```html
Septembre 2026
Informations générales sur le poste
Responsable de l'Assurance Qualité CX — Filiale
Directeur CX
Filiale
À définir
```
But the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". I'm not sure if "Informations générales sur le poste" should be an ``. I could use it, but maybe better to just use `
` for intro, and `
` for the main sections: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES".
Let me look at the exact instruction: "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". It's not a strict list of exactly those words, but examples. I'll use `` for the sections that are clearly section headers: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". For the general info, I'll just use `
` or maybe not add a heading.
Now, for the content under each section, I need to wrap paragraphs in `
`, and lists in `
- `.
The "ATTENTES DU POSTE" section has several paragraphs of text. I'll wrap each `
` tag.
The "CONTEXTE DU POSTE" has paragraphs and a list. The list items are in `
- ` tags already in the input, but I need to extract the text and reformat.
The "RESPONSABILITÉS PRINCIPALES" has a numbered list with main headings and sub-lists. I need to handle the nesting. The rules say "Use
- for list items". It doesn't forbid nested lists, so I can use nested `
- ` within `
- `, or I could flatten it. But to preserve content word-for-word, I should keep the structure. I'll use nested `
- `.
Let me carefully extract each piece of text, ignoring the table markup, styles, colors, etc. I'll copy the exact text content.
I need to be very precise. Let me re-read the input text as provided, but I'll parse it mentally.
The input starts with `
`, ``, `` tags inside table cells.
Let me list all text segments in order:
1. "Septembre 2026" (from the date cell)
2. "Informations générales sur le poste" (from the general info header cell)
3. "Responsable de l'Assurance Qualité CX — Filiale" (job title)
4. "Directeur CX" (reporting)
5. "Filiale" (location)
6. "À définir" (direct collaborators)
7. Then the "ATTENTES DU POSTE" section text:
- "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires."
- "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle."
- "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client."
8. Then "CONTEXTE DU POSTE" section:
- "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel."
- "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation."
- "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client."
- "Principaux défis et axes de travail :"
- List items (I'll extract the text from the `- ` paragraphs):
* "Référentiel et normes qualité : Définir et améliorer les standards"
* "Contrôle et monitoring : Mesurer les interactions et les performances"
* "Conformité et risques client : Analyser et Identifier les erreurs critiques"
* "Réclamations et causes racines : Comprendre les irritants"
* "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes"
* "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde"
- Some trailing paragraphs with " " and " " but I'll include the meaningful text. There are paragraphs like " " (just non-breaking spaces or empty). I might skip empty ones or include them as `
`? The rule says word-for-word, but empty text might be considered content. I'll include them as `
` or just `
`? Better to include the exact text. Looking at the input: there are `
` entries. I'll keep them as `
` perhaps, but the rule says no `
`, but `
` is a paragraph with non-breaking space. I'll try to preserve. Actually, the input has many `
`. I'll include them to be word-for-word.
9. Then "RESPONSABILITÉS PRINCIPALES" section:
- Numbered items 1. to 6., each with a strong heading and sub-list of bullet points.
- I'll structure each as a ` - ` containing a `
` with the strong text, then a nested `
- ` for the sub-items.
Now, about preserving "word-for-word": I need to make sure I don't alter any text. I'll copy exactly.
Let me now construct the HTML. I'll avoid any markdown fences. The output should be just HTML tags.
I need to decide how to handle the "—" (em dash) in "Responsable de l'Assurance Qualité CX — Filiale". I'll keep it as is.
Also, the "&" in "Assurance Qualité & Expérience Client" - I'll keep as `&`.
The strong text: in the original, there's `` inside spans. I'll use `` in my HTML to preserve the semantic bold, as it's clean semantic HTML.
Let me draft the HTML step by step.
First, the introductory info. I'll wrap each in `
`:
`
Septembre 2026
`
Then maybe a
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`, `
`, ``, `- `. No styles, no classes.
Key rule: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". This is tricky because I need to format it, but I can't change the text. I'll need to keep exactly the same words, just wrap them in the appropriate tags.
Also: "If text has no clear sections, just wrap paragraphs in
tags". There are clear sections here: ATTENTES DU POSTE, CONTEXTE DU POSTE, RESPONSABILITÉS PRINCIPALES. Plus the general info section.
Let me outline the structure I'll create:
- Maybe start with general info as `
` or headings? The rules say use `
` for section headers like Responsibilities, Qualifications, Requirements, etc. The input has French section titles: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". I should use `` for these.
- The general info (date, job title, reporting, location, collaborators) could be wrapped in `
` tags, or maybe I should create headings for them too? The rules say use `
` for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). The input doesn't have all those exact labels, but I can adapt. I'll use `` for the main sections present: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". For the general info, maybe just `
` or I could create an "About the Role" section? But I must preserve content word-for-word. I think I'll just put the general info as `
` paragraphs, or maybe group them under a heading? The rules say "Use
for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". It's not exhaustive, but I should use `` for section headers that correspond to those categories. The input has "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". I'll use `` for those.
- For the list items under responsibilities, I need to use `- `. The input has lists with bullet points (some with strong text, etc.). I need to extract the text inside `
- ` tags and keep them as `
- ` items. The rule says "Use
- for list items (duties, requirements, qualifications, skills)". The input has lists already, but I need to strip the table markup and reformat.
- Important: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". So I must include every word, including "1.", "2.", etc., and any bold/strong text should be preserved. But the rules also say "No CSS classes, no inline styles, no s, no
tags". I can use `` for bold? The rules don't explicitly forbid `` or ``, but they say "No CSS classes, no inline styles". `` is fine. However, the original has `` inside spans. I'll keep the text content, and if there was bold, I can either keep `` or just the text. To be safe and preserve word-for-word, I'll keep the text as-is, but since I'm wrapping in tags, I might need to decide how to handle ``. The rule says "Preserve ALL original content word-for-word". I think keeping the literal text including any markup that was formatting might be okay, but the output should be clean HTML without inline styles. I'll use `` for bold parts, as it's standard semantic HTML, and it preserves the meaning. But wait, the rule says "do not add, remove, summarise, or rephrase". If I change `` to just text, I'm removing markup but keeping content. If I keep ``, I'm keeping markup. The output format is clean semantic HTML, so `` is fine. I'll use `` for any bold text that was in the original.
Let me re-read the input text carefully and extract all text content. I'll go row by row, but it's a table. I'll mentally parse the meaningful content:
From the table:
- Row: DATE Septembre 2026
- General info title: "Informations générales sur le poste"
- Job title: "Responsable de l'Assurance Qualité CX — Filiale"
- Hierarchical: "Directeur CX"
- Location: "Filiale"
- Direct collaborators: "À définir"
- Then "ATTENTES DU POSTE" section text:
* "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires."
* "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle."
* "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client."
- Then "CONTEXTE DU POSTE" section text:
* "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel."
* "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation."
* "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client."
* "Principaux défis et axes de travail :"
* List items:
- "Référentiel et normes qualité : Définir et améliorer les standards"
- "Contrôle et monitoring : Mesurer les interactions et les performances"
- "Conformité et risques client : Analyser et Identifier les erreurs critiques"
- "Réclamations et causes racines : Comprendre les irritants"
- "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes"
- "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde"
* Some trailing paragraphs with " " and such, but I'll include the text as is, maybe strip the non-breaking spaces or keep them? The rule says word-for-word, so I should keep the text content. I'll be careful.
- Then "RESPONSABILITÉS PRINCIPALES" section:
* Numbered list 1-6 with sub-bullets under each.
* Each has a strong heading and list items.
This is complex. I need to output HTML that represents all this text, using ``, `
`, ``, `- `. No ``, no `
`, no styles.
Let me think about how to structure it. I'll probably need to create a hierarchy:
Maybe start with an `` for "Informations générales sur le poste"? But the rule says use `` for section headers like Responsibilities, etc. I could use `
` for the general info, or maybe I should not force a heading there. The input has "Informations générales sur le poste" as a table header, but it's just a section. I'll treat the job title, company (not present?), location, etc., as introductory paragraphs.
Actually, looking at the input, there's no company name explicitly given in the extracted text I see. The table has "Intitulé du poste", "Rattachement hiérarchique", "Localisation", "Collaborateurs directs". No company name visible. I'll include what's there.
Let me plan the HTML structure:
```html
Septembre 2026
Informations générales sur le poste
Responsable de l'Assurance Qualité CX — Filiale
Directeur CX
Filiale
À définir
```
But the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". I'm not sure if "Informations générales sur le poste" should be an ``. I could use it, but maybe better to just use `
` for intro, and `
` for the main sections: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES".
Let me look at the exact instruction: "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". It's not a strict list of exactly those words, but examples. I'll use `` for the sections that are clearly section headers: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". For the general info, I'll just use `
` or maybe not add a heading.
Now, for the content under each section, I need to wrap paragraphs in `
`, and lists in `
- `.
The "ATTENTES DU POSTE" section has several paragraphs of text. I'll wrap each `
` tag.
The "CONTEXTE DU POSTE" has paragraphs and a list. The list items are in `
- ` tags already in the input, but I need to extract the text and reformat.
The "RESPONSABILITÉS PRINCIPALES" has a numbered list with main headings and sub-lists. I need to handle the nesting. The rules say "Use
- for list items". It doesn't forbid nested lists, so I can use nested `
- ` within `
- `, or I could flatten it. But to preserve content word-for-word, I should keep the structure. I'll use nested `
- `.
Let me carefully extract each piece of text, ignoring the table markup, styles, colors, etc. I'll copy the exact text content.
I need to be very precise. Let me re-read the input text as provided, but I'll parse it mentally.
The input starts with `
`, ``, `` tags inside table cells.
Let me list all text segments in order:
1. "Septembre 2026" (from the date cell)
2. "Informations générales sur le poste" (from the general info header cell)
3. "Responsable de l'Assurance Qualité CX — Filiale" (job title)
4. "Directeur CX" (reporting)
5. "Filiale" (location)
6. "À définir" (direct collaborators)
7. Then the "ATTENTES DU POSTE" section text:
- "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires."
- "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle."
- "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client."
8. Then "CONTEXTE DU POSTE" section:
- "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel."
- "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation."
- "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client."
- "Principaux défis et axes de travail :"
- List items (I'll extract the text from the `- ` paragraphs):
* "Référentiel et normes qualité : Définir et améliorer les standards"
* "Contrôle et monitoring : Mesurer les interactions et les performances"
* "Conformité et risques client : Analyser et Identifier les erreurs critiques"
* "Réclamations et causes racines : Comprendre les irritants"
* "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes"
* "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde"
- Some trailing paragraphs with " " and " " but I'll include the meaningful text. There are paragraphs like " " (just non-breaking spaces or empty). I might skip empty ones or include them as `
`? The rule says word-for-word, but empty text might be considered content. I'll include them as `
` or just `
`? Better to include the exact text. Looking at the input: there are `
` entries. I'll keep them as `
` perhaps, but the rule says no `
`, but `
` is a paragraph with non-breaking space. I'll try to preserve. Actually, the input has many `
`. I'll include them to be word-for-word.
9. Then "RESPONSABILITÉS PRINCIPALES" section:
- Numbered items 1. to 6., each with a strong heading and sub-list of bullet points.
- I'll structure each as a ` - ` containing a `
` with the strong text, then a nested `
- ` for the sub-items.
Now, about preserving "word-for-word": I need to make sure I don't alter any text. I'll copy exactly.
Let me now construct the HTML. I'll avoid any markdown fences. The output should be just HTML tags.
I need to decide how to handle the "—" (em dash) in "Responsable de l'Assurance Qualité CX — Filiale". I'll keep it as is.
Also, the "&" in "Assurance Qualité & Expérience Client" - I'll keep as `&`.
The strong text: in the original, there's `` inside spans. I'll use `` in my HTML to preserve the semantic bold, as it's clean semantic HTML.
Let me draft the HTML step by step.
First, the introductory info. I'll wrap each in `
`:
`
Septembre 2026
`
Then maybe a
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ECHO
Your MJC Assistant
I'm ECHO, your MJC career assistant. I can help you find jobs, explore career tools, and connect with opportunities across Africa.
tags". There are clear sections here: ATTENTES DU POSTE, CONTEXTE DU POSTE, RESPONSABILITÉS PRINCIPALES. Plus the general info section. Let me outline the structure I'll create: - Maybe start with general info as `
` or headings? The rules say use `
` for section headers like Responsibilities, Qualifications, Requirements, etc. The input has French section titles: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". I should use `` for these.
- The general info (date, job title, reporting, location, collaborators) could be wrapped in `
` tags, or maybe I should create headings for them too? The rules say use `
` for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). The input doesn't have all those exact labels, but I can adapt. I'll use `` for the main sections present: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". For the general info, maybe just `
` or I could create an "About the Role" section? But I must preserve content word-for-word. I think I'll just put the general info as `
` paragraphs, or maybe group them under a heading? The rules say "Use
for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". It's not exhaustive, but I should use `` for section headers that correspond to those categories. The input has "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". I'll use `` for those.
- For the list items under responsibilities, I need to use `- `. The input has lists with bullet points (some with strong text, etc.). I need to extract the text inside `
- ` tags and keep them as `
- ` items. The rule says "Use
- for list items (duties, requirements, qualifications, skills)". The input has lists already, but I need to strip the table markup and reformat.
- Important: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". So I must include every word, including "1.", "2.", etc., and any bold/strong text should be preserved. But the rules also say "No CSS classes, no inline styles, no s, no
tags". I can use `` for bold? The rules don't explicitly forbid `` or ``, but they say "No CSS classes, no inline styles". `` is fine. However, the original has `` inside spans. I'll keep the text content, and if there was bold, I can either keep `` or just the text. To be safe and preserve word-for-word, I'll keep the text as-is, but since I'm wrapping in tags, I might need to decide how to handle ``. The rule says "Preserve ALL original content word-for-word". I think keeping the literal text including any markup that was formatting might be okay, but the output should be clean HTML without inline styles. I'll use `` for bold parts, as it's standard semantic HTML, and it preserves the meaning. But wait, the rule says "do not add, remove, summarise, or rephrase". If I change `` to just text, I'm removing markup but keeping content. If I keep ``, I'm keeping markup. The output format is clean semantic HTML, so `` is fine. I'll use `` for any bold text that was in the original.
Let me re-read the input text carefully and extract all text content. I'll go row by row, but it's a table. I'll mentally parse the meaningful content:
From the table:
- Row: DATE Septembre 2026
- General info title: "Informations générales sur le poste"
- Job title: "Responsable de l'Assurance Qualité CX — Filiale"
- Hierarchical: "Directeur CX"
- Location: "Filiale"
- Direct collaborators: "À définir"
- Then "ATTENTES DU POSTE" section text:
* "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires."
* "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle."
* "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client."
- Then "CONTEXTE DU POSTE" section text:
* "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel."
* "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation."
* "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client."
* "Principaux défis et axes de travail :"
* List items:
- "Référentiel et normes qualité : Définir et améliorer les standards"
- "Contrôle et monitoring : Mesurer les interactions et les performances"
- "Conformité et risques client : Analyser et Identifier les erreurs critiques"
- "Réclamations et causes racines : Comprendre les irritants"
- "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes"
- "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde"
* Some trailing paragraphs with " " and such, but I'll include the text as is, maybe strip the non-breaking spaces or keep them? The rule says word-for-word, so I should keep the text content. I'll be careful.
- Then "RESPONSABILITÉS PRINCIPALES" section:
* Numbered list 1-6 with sub-bullets under each.
* Each has a strong heading and list items.
This is complex. I need to output HTML that represents all this text, using ``, `
`, ``, `- `. No ``, no `
`, no styles.
Let me think about how to structure it. I'll probably need to create a hierarchy:
Maybe start with an `` for "Informations générales sur le poste"? But the rule says use `` for section headers like Responsibilities, etc. I could use `
` for the general info, or maybe I should not force a heading there. The input has "Informations générales sur le poste" as a table header, but it's just a section. I'll treat the job title, company (not present?), location, etc., as introductory paragraphs.
Actually, looking at the input, there's no company name explicitly given in the extracted text I see. The table has "Intitulé du poste", "Rattachement hiérarchique", "Localisation", "Collaborateurs directs". No company name visible. I'll include what's there.
Let me plan the HTML structure:
```html
Septembre 2026
Informations générales sur le poste
Responsable de l'Assurance Qualité CX — Filiale
Directeur CX
Filiale
À définir
```
But the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". I'm not sure if "Informations générales sur le poste" should be an ``. I could use it, but maybe better to just use `
` for intro, and `
` for the main sections: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES".
Let me look at the exact instruction: "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". It's not a strict list of exactly those words, but examples. I'll use `` for the sections that are clearly section headers: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". For the general info, I'll just use `
` or maybe not add a heading.
Now, for the content under each section, I need to wrap paragraphs in `
`, and lists in `
- `.
The "ATTENTES DU POSTE" section has several paragraphs of text. I'll wrap each `
` tag.
The "CONTEXTE DU POSTE" has paragraphs and a list. The list items are in `
- ` tags already in the input, but I need to extract the text and reformat.
The "RESPONSABILITÉS PRINCIPALES" has a numbered list with main headings and sub-lists. I need to handle the nesting. The rules say "Use
- for list items". It doesn't forbid nested lists, so I can use nested `
- ` within `
- `, or I could flatten it. But to preserve content word-for-word, I should keep the structure. I'll use nested `
- `.
Let me carefully extract each piece of text, ignoring the table markup, styles, colors, etc. I'll copy the exact text content.
I need to be very precise. Let me re-read the input text as provided, but I'll parse it mentally.
The input starts with `
`, ``, `` tags inside table cells.
Let me list all text segments in order:
1. "Septembre 2026" (from the date cell)
2. "Informations générales sur le poste" (from the general info header cell)
3. "Responsable de l'Assurance Qualité CX — Filiale" (job title)
4. "Directeur CX" (reporting)
5. "Filiale" (location)
6. "À définir" (direct collaborators)
7. Then the "ATTENTES DU POSTE" section text:
- "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires."
- "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle."
- "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client."
8. Then "CONTEXTE DU POSTE" section:
- "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel."
- "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation."
- "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client."
- "Principaux défis et axes de travail :"
- List items (I'll extract the text from the `- ` paragraphs):
* "Référentiel et normes qualité : Définir et améliorer les standards"
* "Contrôle et monitoring : Mesurer les interactions et les performances"
* "Conformité et risques client : Analyser et Identifier les erreurs critiques"
* "Réclamations et causes racines : Comprendre les irritants"
* "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes"
* "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde"
- Some trailing paragraphs with " " and " " but I'll include the meaningful text. There are paragraphs like " " (just non-breaking spaces or empty). I might skip empty ones or include them as `
`? The rule says word-for-word, but empty text might be considered content. I'll include them as `
` or just `
`? Better to include the exact text. Looking at the input: there are `
` entries. I'll keep them as `
` perhaps, but the rule says no `
`, but `
` is a paragraph with non-breaking space. I'll try to preserve. Actually, the input has many `
`. I'll include them to be word-for-word.
9. Then "RESPONSABILITÉS PRINCIPALES" section:
- Numbered items 1. to 6., each with a strong heading and sub-list of bullet points.
- I'll structure each as a ` - ` containing a `
` with the strong text, then a nested `
- ` for the sub-items.
Now, about preserving "word-for-word": I need to make sure I don't alter any text. I'll copy exactly.
Let me now construct the HTML. I'll avoid any markdown fences. The output should be just HTML tags.
I need to decide how to handle the "—" (em dash) in "Responsable de l'Assurance Qualité CX — Filiale". I'll keep it as is.
Also, the "&" in "Assurance Qualité & Expérience Client" - I'll keep as `&`.
The strong text: in the original, there's `` inside spans. I'll use `` in my HTML to preserve the semantic bold, as it's clean semantic HTML.
Let me draft the HTML step by step.
First, the introductory info. I'll wrap each in `
`:
`
Septembre 2026
`
Then maybe a
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` for those.
- For the list items under responsibilities, I need to use `- `. The input has lists with bullet points (some with strong text, etc.). I need to extract the text inside `
- ` tags and keep them as `
- ` items. The rule says "Use
- for list items (duties, requirements, qualifications, skills)". The input has lists already, but I need to strip the table markup and reformat.
- Important: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". So I must include every word, including "1.", "2.", etc., and any bold/strong text should be preserved. But the rules also say "No CSS classes, no inline styles, no s, no
tags". I can use `` for bold? The rules don't explicitly forbid `` or ``, but they say "No CSS classes, no inline styles". `` is fine. However, the original has `` inside spans. I'll keep the text content, and if there was bold, I can either keep `` or just the text. To be safe and preserve word-for-word, I'll keep the text as-is, but since I'm wrapping in tags, I might need to decide how to handle ``. The rule says "Preserve ALL original content word-for-word". I think keeping the literal text including any markup that was formatting might be okay, but the output should be clean HTML without inline styles. I'll use `` for bold parts, as it's standard semantic HTML, and it preserves the meaning. But wait, the rule says "do not add, remove, summarise, or rephrase". If I change `` to just text, I'm removing markup but keeping content. If I keep ``, I'm keeping markup. The output format is clean semantic HTML, so `` is fine. I'll use `` for any bold text that was in the original.
Let me re-read the input text carefully and extract all text content. I'll go row by row, but it's a table. I'll mentally parse the meaningful content:
From the table:
- Row: DATE Septembre 2026
- General info title: "Informations générales sur le poste"
- Job title: "Responsable de l'Assurance Qualité CX — Filiale"
- Hierarchical: "Directeur CX"
- Location: "Filiale"
- Direct collaborators: "À définir"
- Then "ATTENTES DU POSTE" section text:
* "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires."
* "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle."
* "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client."
- Then "CONTEXTE DU POSTE" section text:
* "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel."
* "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation."
* "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client."
* "Principaux défis et axes de travail :"
* List items:
- "Référentiel et normes qualité : Définir et améliorer les standards"
- "Contrôle et monitoring : Mesurer les interactions et les performances"
- "Conformité et risques client : Analyser et Identifier les erreurs critiques"
- "Réclamations et causes racines : Comprendre les irritants"
- "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes"
- "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde"
* Some trailing paragraphs with " " and such, but I'll include the text as is, maybe strip the non-breaking spaces or keep them? The rule says word-for-word, so I should keep the text content. I'll be careful.
- Then "RESPONSABILITÉS PRINCIPALES" section:
* Numbered list 1-6 with sub-bullets under each.
* Each has a strong heading and list items.
This is complex. I need to output HTML that represents all this text, using ``, `
`, ``, `- `. No ``, no `
`, no styles.
Let me think about how to structure it. I'll probably need to create a hierarchy:
Maybe start with an `` for "Informations générales sur le poste"? But the rule says use `` for section headers like Responsibilities, etc. I could use `
` for the general info, or maybe I should not force a heading there. The input has "Informations générales sur le poste" as a table header, but it's just a section. I'll treat the job title, company (not present?), location, etc., as introductory paragraphs.
Actually, looking at the input, there's no company name explicitly given in the extracted text I see. The table has "Intitulé du poste", "Rattachement hiérarchique", "Localisation", "Collaborateurs directs". No company name visible. I'll include what's there.
Let me plan the HTML structure:
```html
Septembre 2026
Informations générales sur le poste
Responsable de l'Assurance Qualité CX — Filiale
Directeur CX
Filiale
À définir
```
But the rule says "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". I'm not sure if "Informations générales sur le poste" should be an ``. I could use it, but maybe better to just use `
` for intro, and `
` for the main sections: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES".
Let me look at the exact instruction: "Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". It's not a strict list of exactly those words, but examples. I'll use `` for the sections that are clearly section headers: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". For the general info, I'll just use `
` or maybe not add a heading.
Now, for the content under each section, I need to wrap paragraphs in `
`, and lists in `
- `.
The "ATTENTES DU POSTE" section has several paragraphs of text. I'll wrap each `
` tag.
The "CONTEXTE DU POSTE" has paragraphs and a list. The list items are in `
- ` tags already in the input, but I need to extract the text and reformat.
The "RESPONSABILITÉS PRINCIPALES" has a numbered list with main headings and sub-lists. I need to handle the nesting. The rules say "Use
- for list items". It doesn't forbid nested lists, so I can use nested `
- ` within `
- `, or I could flatten it. But to preserve content word-for-word, I should keep the structure. I'll use nested `
- `.
Let me carefully extract each piece of text, ignoring the table markup, styles, colors, etc. I'll copy the exact text content.
I need to be very precise. Let me re-read the input text as provided, but I'll parse it mentally.
The input starts with `
`, ``, `` tags inside table cells.
Let me list all text segments in order:
1. "Septembre 2026" (from the date cell)
2. "Informations générales sur le poste" (from the general info header cell)
3. "Responsable de l'Assurance Qualité CX — Filiale" (job title)
4. "Directeur CX" (reporting)
5. "Filiale" (location)
6. "À définir" (direct collaborators)
7. Then the "ATTENTES DU POSTE" section text:
- "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires."
- "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle."
- "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client."
8. Then "CONTEXTE DU POSTE" section:
- "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel."
- "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation."
- "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client."
- "Principaux défis et axes de travail :"
- List items (I'll extract the text from the `- ` paragraphs):
* "Référentiel et normes qualité : Définir et améliorer les standards"
* "Contrôle et monitoring : Mesurer les interactions et les performances"
* "Conformité et risques client : Analyser et Identifier les erreurs critiques"
* "Réclamations et causes racines : Comprendre les irritants"
* "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes"
* "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde"
- Some trailing paragraphs with " " and " " but I'll include the meaningful text. There are paragraphs like " " (just non-breaking spaces or empty). I might skip empty ones or include them as `
`? The rule says word-for-word, but empty text might be considered content. I'll include them as `
` or just `
`? Better to include the exact text. Looking at the input: there are `
` entries. I'll keep them as `
` perhaps, but the rule says no `
`, but `
` is a paragraph with non-breaking space. I'll try to preserve. Actually, the input has many `
`. I'll include them to be word-for-word.
9. Then "RESPONSABILITÉS PRINCIPALES" section:
- Numbered items 1. to 6., each with a strong heading and sub-list of bullet points.
- I'll structure each as a ` - ` containing a `
` with the strong text, then a nested `
- ` for the sub-items.
Now, about preserving "word-for-word": I need to make sure I don't alter any text. I'll copy exactly.
Let me now construct the HTML. I'll avoid any markdown fences. The output should be just HTML tags.
I need to decide how to handle the "—" (em dash) in "Responsable de l'Assurance Qualité CX — Filiale". I'll keep it as is.
Also, the "&" in "Assurance Qualité & Expérience Client" - I'll keep as `&`.
The strong text: in the original, there's `` inside spans. I'll use `` in my HTML to preserve the semantic bold, as it's clean semantic HTML.
Let me draft the HTML step by step.
First, the introductory info. I'll wrap each in `
`:
`
Septembre 2026
`
Then maybe a
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Tailor your CV for this role
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ECHO
Your MJC Assistant
I'm ECHO, your MJC career assistant. I can help you find jobs, explore career tools, and connect with opportunities across Africa.
- for list items (duties, requirements, qualifications, skills)". The input has lists already, but I need to strip the table markup and reformat.
- Important: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". So I must include every word, including "1.", "2.", etc., and any bold/strong text should be preserved. But the rules also say "No CSS classes, no inline styles, no s, no
tags". I can use `` for bold? The rules don't explicitly forbid `` or ``, but they say "No CSS classes, no inline styles". `` is fine. However, the original has `` inside spans. I'll keep the text content, and if there was bold, I can either keep `` or just the text. To be safe and preserve word-for-word, I'll keep the text as-is, but since I'm wrapping in tags, I might need to decide how to handle ``. The rule says "Preserve ALL original content word-for-word". I think keeping the literal text including any markup that was formatting might be okay, but the output should be clean HTML without inline styles. I'll use `` for bold parts, as it's standard semantic HTML, and it preserves the meaning. But wait, the rule says "do not add, remove, summarise, or rephrase". If I change `` to just text, I'm removing markup but keeping content. If I keep ``, I'm keeping markup. The output format is clean semantic HTML, so `` is fine. I'll use `` for any bold text that was in the original. Let me re-read the input text carefully and extract all text content. I'll go row by row, but it's a table. I'll mentally parse the meaningful content: From the table: - Row: DATE Septembre 2026 - General info title: "Informations générales sur le poste" - Job title: "Responsable de l'Assurance Qualité CX — Filiale" - Hierarchical: "Directeur CX" - Location: "Filiale" - Direct collaborators: "À définir" - Then "ATTENTES DU POSTE" section text: * "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires." * "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle." * "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client." - Then "CONTEXTE DU POSTE" section text: * "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel." * "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation." * "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client." * "Principaux défis et axes de travail :" * List items: - "Référentiel et normes qualité : Définir et améliorer les standards" - "Contrôle et monitoring : Mesurer les interactions et les performances" - "Conformité et risques client : Analyser et Identifier les erreurs critiques" - "Réclamations et causes racines : Comprendre les irritants" - "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes" - "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde" * Some trailing paragraphs with " " and such, but I'll include the text as is, maybe strip the non-breaking spaces or keep them? The rule says word-for-word, so I should keep the text content. I'll be careful. - Then "RESPONSABILITÉS PRINCIPALES" section: * Numbered list 1-6 with sub-bullets under each. * Each has a strong heading and list items. This is complex. I need to output HTML that represents all this text, using ``, `
`, `
- `, `
- `. No ``, no `
`, no styles. Let me think about how to structure it. I'll probably need to create a hierarchy: Maybe start with an `` for "Informations générales sur le poste"? But the rule says use `
` for section headers like Responsibilities, etc. I could use `
` for the general info, or maybe I should not force a heading there. The input has "Informations générales sur le poste" as a table header, but it's just a section. I'll treat the job title, company (not present?), location, etc., as introductory paragraphs. Actually, looking at the input, there's no company name explicitly given in the extracted text I see. The table has "Intitulé du poste", "Rattachement hiérarchique", "Localisation", "Collaborateurs directs". No company name visible. I'll include what's there. Let me plan the HTML structure: ```html
Septembre 2026
Informations générales sur le poste
Responsable de l'Assurance Qualité CX — Filiale
Directeur CX
Filiale
À définir
``` But the rule says "Usefor section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". I'm not sure if "Informations générales sur le poste" should be an `
`. I could use it, but maybe better to just use `
` for intro, and `
` for the main sections: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". Let me look at the exact instruction: "Use
for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role)". It's not a strict list of exactly those words, but examples. I'll use `
` for the sections that are clearly section headers: "ATTENTES DU POSTE", "CONTEXTE DU POSTE", "RESPONSABILITÉS PRINCIPALES". For the general info, I'll just use `
` or maybe not add a heading. Now, for the content under each section, I need to wrap paragraphs in `
`, and lists in `
- `.
The "ATTENTES DU POSTE" section has several paragraphs of text. I'll wrap each `
` tag. The "CONTEXTE DU POSTE" has paragraphs and a list. The list items are in `
- ` tags already in the input, but I need to extract the text and reformat.
The "RESPONSABILITÉS PRINCIPALES" has a numbered list with main headings and sub-lists. I need to handle the nesting. The rules say "Use
- for list items". It doesn't forbid nested lists, so I can use nested `
- ` within `
- `, or I could flatten it. But to preserve content word-for-word, I should keep the structure. I'll use nested `
- `.
Let me carefully extract each piece of text, ignoring the table markup, styles, colors, etc. I'll copy the exact text content.
I need to be very precise. Let me re-read the input text as provided, but I'll parse it mentally.
The input starts with `
`, ``, `` tags inside table cells. Let me list all text segments in order: 1. "Septembre 2026" (from the date cell) 2. "Informations générales sur le poste" (from the general info header cell) 3. "Responsable de l'Assurance Qualité CX — Filiale" (job title) 4. "Directeur CX" (reporting) 5. "Filiale" (location) 6. "À définir" (direct collaborators) 7. Then the "ATTENTES DU POSTE" section text: - "Le Responsable Assurance Qualité CX a pour mission de concevoir, déployer et piloter le dispositif d'assurance qualité du Service Client, afin de garantir la conformité des prestations aux standards de la banque, aux procédures internes, aux engagements de service et aux exigences réglementaires." - "Il est également chargé d'identifier les causes de non-qualité, d'analyser les irritants clients et de piloter les actions d'amélioration continue permettant d'améliorer la satisfaction, la fidélisation et l'efficacité opérationnelle." - "Au-delà de ces aspects, il aura la charge d’accompagner le Directeur CX dans sa stratégie d’innovation et de transformation de l’Expérience client." 8. Then "CONTEXTE DU POSTE" section: - "Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel." - "Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation." - "Au-delà de la fonction de contrôle, l'Assurance Qualité devient un véritable levier de performance du Service Client." - "Principaux défis et axes de travail :" - List items (I'll extract the text from the `
- ` paragraphs): * "Référentiel et normes qualité : Définir et améliorer les standards" * "Contrôle et monitoring : Mesurer les interactions et les performances" * "Conformité et risques client : Analyser et Identifier les erreurs critiques" * "Réclamations et causes racines : Comprendre les irritants" * "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes" * "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde" - Some trailing paragraphs with " " and " " but I'll include the meaningful text. There are paragraphs like " " (just non-breaking spaces or empty). I might skip empty ones or include them as `
`? The rule says word-for-word, but empty text might be considered content. I'll include them as `
` or just `
`? Better to include the exact text. Looking at the input: there are `
` entries. I'll keep them as `
` perhaps, but the rule says no `
`, but `
` is a paragraph with non-breaking space. I'll try to preserve. Actually, the input has many `
`. I'll include them to be word-for-word. 9. Then "RESPONSABILITÉS PRINCIPALES" section: - Numbered items 1. to 6., each with a strong heading and sub-list of bullet points. - I'll structure each as a `- ` containing a `
` with the strong text, then a nested `
- ` for the sub-items.
Now, about preserving "word-for-word": I need to make sure I don't alter any text. I'll copy exactly.
Let me now construct the HTML. I'll avoid any markdown fences. The output should be just HTML tags.
I need to decide how to handle the "—" (em dash) in "Responsable de l'Assurance Qualité CX — Filiale". I'll keep it as is.
Also, the "&" in "Assurance Qualité & Expérience Client" - I'll keep as `&`.
The strong text: in the original, there's `` inside spans. I'll use `` in my HTML to preserve the semantic bold, as it's clean semantic HTML.
Let me draft the HTML step by step.
First, the introductory info. I'll wrap each in `
`: `
Septembre 2026
` Then maybe aApply Now ↗How well do you match?
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Tailor your CV for this role
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Almost thereAdd your CV for real matches
Upload your CV and we score every new job against your real experience — only strong matches reach your inbox. Optional, but it makes your matches far sharper.
You're in.
We'll email you the moment a job matches your profile. Check your inbox for a welcome from My Job Concierge.
ECHOYour MJC AssistantI'm ECHO, your MJC career assistant. I can help you find jobs, explore career tools, and connect with opportunities across Africa.
- ` paragraphs): * "Référentiel et normes qualité : Définir et améliorer les standards" * "Contrôle et monitoring : Mesurer les interactions et les performances" * "Conformité et risques client : Analyser et Identifier les erreurs critiques" * "Réclamations et causes racines : Comprendre les irritants" * "Amélioration et Coaching : Corriger les manquements et Faire progresser les équipes" * "Reporting, Gouvernance et Impact : Visibilité, Innovation et Transformation profonde" - Some trailing paragraphs with " " and " " but I'll include the meaningful text. There are paragraphs like " " (just non-breaking spaces or empty). I might skip empty ones or include them as `
- `.
Let me carefully extract each piece of text, ignoring the table markup, styles, colors, etc. I'll copy the exact text content.
I need to be very precise. Let me re-read the input text as provided, but I'll parse it mentally.
The input starts with `
- for list items". It doesn't forbid nested lists, so I can use nested `
- `.
The "ATTENTES DU POSTE" section has several paragraphs of text. I'll wrap each `
- `. No `